The Garantex project positions itself as a chargeback company that facilitates the return of money from fraudulent brokers, as stated on the homepage of the official website, which is shown in the screenshot below. It is worth noting that the resource recovery-br.online is presented exclusively in the Russian-language version, with no alternative localizations available.
The footer of the web resource recovery-br.online states that this organization is registered in Belarus and includes the address of the alleged head office. However, there is no registration evidence available publicly. The only documents available to clients are the "Privacy Policy" and "Terms of Use."
The official website of the project mentions its team – two senior lawyers and a fund recovery analyst. The identities of the chargeback founders and its other employees are not disclosed.
According to the company Garantex itself, you should contact them for help in case of losing money due to the actions of fraudulent brokers, investment scammers, fake exchanges, or dishonest asset managers. The project claims to have the following advantages:
In addition, this chargeback mentions working in the form of an electronic contract, meaning that cooperation with the client occurs online, with no need for them to travel anywhere. "GarantEx" claims the process of returning your funds is under the control of the legal team, so the client can do nothing independently but still be guaranteed a result.
The site recovery-br.online does not detail either the algorithm of conducting chargebacks in Garantex or the documents required from the client. It is only stated that to start, it is enough to provide the basic documents related to the case of funds loss. After that, the team will help gather all the necessary materials.
Regarding contacts, "GarantEx" offers to use email and a feedback form for free consultation. However, the working hours of the support service are not mentioned anywhere, and contact channels in the form of phone, messengers, and social networks are absent.
Chargeback Garantex calls itself a professional company that quickly and effectively helps return money from fraudulent brokers, investment scammers, fake exchanges, and dishonest asset managers. However, the site recovery-br.online lacks a detailed description of the return procedure, and there are questions about the legal side of the project's work. Clients who require a truly reliable money return should first study reviews about Garantex from people who have had experience with this chargeback.
Lost $2800 due to fraud by a brokerage company. I haven't even had time to figure out the situation myself, and representatives of Garantech are already messaging me on Telegram offering their services. These guys aren't subtle at all… I'd rather turn to more reliable chargeback services that will actually deliver results.
The only good thing about this organization is the list of brokers on the site recovery-br.online, from which supposedly refunds happen most often. It's immediately clear that these brokers are scams. But that doesn't stop the organization itself, Guarantech, from being a scam as well.
You know, it's very frustrating to lose money because of a scam broker or a fake investment project, but it's probably twice as frustrating to lose your funds a second time by turning to a fraudulent chargeback service. And that is exactly (and only) the scenario if you turn to Garantex. This is a fake company that scams people all over again. Don't fall for them!
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